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FAQ

What isn't covered by RideCover?

RideCover doesn’t cover any use of the vehicle outside of the rideshare service it provides through a rideshare platform. This includes:

  • Damage from natural perils such as storms, bushfires, flood etc.
  • Theft
  • Vandalism 
  • Anything sustained by you or your vehicle during the private use of your vehicle

RideCover is not intended to replace your standard comprehensive or third party car insurance which covers loss, damage and liability sustained by you or your vehicle during private use of your vehicle. Rather, RideCover is designed to protect rideshare drivers so they can freely and safely provide rideshare services at any time.

Full details on what is and isn’t covered by RideCover can be found in our Product Disclosure Statement (PDS).

If you have any doubts or queries about what is and isn’t covered by ShareCover, contact us.

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ShareCover is issued by Insurance Australia Limited ABN 11 000 016 722 AFS Licence No. 227681 trading as ShareCover Enterprises. When making decisions about a product, always read the Product Disclosure Statement (PDS). For home policies, please also read our Key Fact Sheets (KFS) for buildings and contents which set out some of the events/risks covered and not covered by our home policies and other information you should consider. These sheets do not provide a complete statement of the cover offered, exclusions, conditions and limits that apply under the policies. You should carefully read the Product Disclosure Statement (PDS) and all policy documentation for more details.

To help you make an informed choice on insurance visit the Australian Government website: www.moneysmart.gov.au

ShareCover Enterprises is owned by Insurance Australia Limited and is not related to either Airbnb, Bolt, Booking.com, DiDi, OLA, Shebah, Spacer, Stayz and Uber. References to these platforms on this website do not constitute an endorsement by these platforms of ShareCover nor an endorsement of these platforms by ShareCover; nor IAG being partnered with these platforms.