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FAQ

Does ShareCover protect me if my property listing gets removed?

ShareCover only provides cover for loss of rental income under certain circumstances.

Loss of income as a result of the censorship or removal of your listing by Airbnb or another third party is only covered if it is the result of property damage, loss or personal liability, arising from an event that is covered under the particular ShareCover policy.

ShareCover won’t reimburse you if your listing is removed for other reasons, not included in the policy.

If your loss of rental income from having your listing removed or censored isn’t covered by ShareCover, and you are renting your property using Airbnb, you may wish to visit Airbnb’s Resolution Centre in order to try and retrieve lost rental income. Airbnb provides an explanation of their Resolution Centre here.

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ShareCover is issued by IAG New Zealand Limited, a wholly owned subsidiary of Insurance Australia Group, Australasia’s largest general insurer. When making decisions about a product, always read the Product Disclosure Statement (PDS). You should carefully read the Product Disclosure Statement (PDS) and all policy documentation for more details.

ShareCover Enterprises is owned by Insurance Australia Limited and is not related to either Airbnb, Bookabach, Booking.com, TripAdvisor, Spacer, and Uber. References to these platforms on this website do not constitute an endorsement by these platforms of ShareCover nor an endorsement of these platforms by ShareCover; nor IAG being partnered with these platforms.